New Wired doorbell not sync

[Brent99]

I purchased a new wired door bell.  I have one that is already up and working. Decided to get another for our side entrance.  I go through the whole set , get the doorbell to flash white and hit the app to start search and nothing .  I hooked the old one up to the side entrance, works fine.  I replaced transformer/doorbell chime. Still nothing , any help.  

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.