I have Arlo base station with camera and wired video door bell. After the trial period, the recordi

[Murthyhsv]

After the trial period Will the recording be available on cloud for the video door bell.
I understand that recording will be there for 7 days and then automatically deleted if we dot have subscription.

[jguerdat · Accepted solution]

Older cameras (Pro 2 and older) have the free 7 day plan. Anything newer requires a subscription for cloud recordings. Your base can record locally without a sub but you'd have to safely eject the drive to view on a computer - hardly useful for anything other than a backup.

Likely you solution is a single camera sub for the doorbell.

[franbann]

Have same experience: after 90 day trial, motion at doorbell causes an alert but no recording available via the iPhone ARLO app.  The poster is correct: if a thumb drive is in the hub, one can remove and view on a computer.  Not practical when the cameras work but doorbell (motion detection) does not.  And ARLO will not provide service to tell us what settings to change to allow recording.  Poor PR.

[StephenB]

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@franbann wrote:

if a thumb drive is in the hub, one can remove and view on a computer. And ARLO will not provide service to tell us what settings to change to allow recording. 

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The newer smarthubs allow you to see recordings in the app - Arlo has provided information on that here: https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

Older bases (VMB4500 and earlier) don't have the direct storage access feature.