Helping users set up Arlo Doorbell with new routers (Especially Meshes [Orbi] ones)

[eden2]

After hours of trying to connect a Arlo Essential AVD2001 Wireless Video Doorbell to a Orbi Netgear network after an internet service provider change I got informed the change network functionatlity doesn't work and if you want to reconnect a existing door camera you need to add it’s as a new device. I got told Verisure Customer Support on Whatsapp "You can follow the below steps to reconnect, you don't need to remove the camera it will overwrite the existing one" Key words (you don't need to remove the camera it will overwrite the existing one)

Also, general instructions were given to me how to set up a current device as new.

You can follow the below steps to reconnect, you don't need to remove the camera it will overwrite the existing one

Insert the release pin into the pinhole at the top of the device. This will release the back cover.

Use the same pin to press and hold the factory reset button on the back of the device. Press and hold the button for 20-30 seconds.

Open the Arlo application > Add New Device

Select Doorbells & Chime > Wire-Free Video Doorbell

Ensure you are connected to a 2.4GHz network before pressing Continue

Enter WiFi credentials > Select Continue

Press the 'main' button until it flashes white.

You will see a QR code on their mobile device which should be held in front of the camera until you hear a chime sound. Confirm with Continue

The Arlo application will now locate the Video (Wire-free) Doorbell. You will be asked to select the device and be invited to name your Arlo doorbell.