Arlo|Smart Home Security|Wireless HD Security Cameras

FedEx Deliveries Not Recorded

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WMarder1
Aspirant
Aspirant

I recently installed two Arlo Video Doorbells.  They have been recording tons of movement - people coming to the doors, entering and exiting the house and cars driving by.  Oddly enough, the front door camera missed two FedEx deliveries.  I found packages literally in front of the camera with no recording of the FedEx person leaving them.  I have recordings of me picking them up and bringing them inside the house.  How is it that the FedEx guy didn't show up?

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JamesC
Community Manager
Community Manager

WMarder1,

 

Was the doorbell disarmed at that time?

 

JamesC

WMarder1
Aspirant
Aspirant

Hi James,

 

I think that what happened was that (somehow) the activity zones got changed and the delivery guys may have walked to the front door without entering a live area.  I deleted the zones and it worked with a UPS guy this morning.  Thanks for your response.

 

Will

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