Arlo|Smart Home Security|Wireless HD Security Cameras

Existing Doorbell on Subscription

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cathy7206
Aspirant
Aspirant

I had to reset my VMB4540 Substation, which required me to re attach all preexisting cameras (🙄ugh!) ... Now, how do I reconnect my doorbell -- which records and has audio, that is already on subscription??

Please advise.  Spent a full week resolving recording issues! Thank you!

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StephenB
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@cathy7206 wrote:

I had to reset my VMB4540 Substation, which required me to re attach all preexisting cameras (🙄ugh!) ... Now, how do I reconnect my doorbell -- which records and has audio, that is already on subscription??

Please advise.  Spent a full week resolving recording issues! Thank you!


Was the doorbell connected to the VMB4540?

 

What model doorbell do you have - the AVD1001 or the AVD2001?

cathy7206
Aspirant
Aspirant

I had to do a total reset of my doorbell and reinstalled it. Then had to update the subscription. Finally resolved.  (When my Library wasn't allowing the Substation recordings I had to factory reset the entire Substation- which disconnected everything!! What a day!!) Thank you for your message. 

 

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