Essential Video Doorbell Wired always Disconnects

[Jazzmyn]

This Video Doorbell always disconnects randomly thoughout the day for no reason. It is not even recording the events in the video library now. It doesn't even detect people walking up to my door at times. Also, you ring the doorbell it does nothing unless you press it several times and than it activates. I'm very tech savy and this is a product I can't recommend to anyone. I have had to replace it and I had to reset it more times than I can count. 

[JamesC]

Jazzmyn,

Is the signal strength weak? How far from your router is the doorbell?

JamesC

[Jazzmyn]

Full wifi signal it say when it randomly is back online.

[jguerdat]

Are there any 2.4GHz wireless devices near the doorbell? Is this connected to a base or hub or directly to your WiFi?