Doorbell diode

[anewtoi]

I’m curious, does the little box with the on off switch that mounts to the terminals of the chime function as a diode? Within a few days after install, my AVD stopped ringing my existing digital chime. I replaced the existing 16v/10va transformer with a 16v/30va and still nothing. Before purchasing a new doorbell, I’d like to exhaust or the possibilities

[JamesC]

anewtoi,

It sounds like you're referring to the power kit. For more information on it's purpose, take a look here: How do I install the Power Kit for my Arlo Video Doorbell?

JamesC

[anewtoi]

Thanks James for providing a link to instructions on how to install the power kit.

Does anyone know if the power kit functions as a diode

[JamesC]

anewtoi,

No. It does not function as a diode. I have a few questions that may help us better understand why you're experiencing this issue: Do you have the power kit installed? What position is the switch set to? Can you provide a screenshot? Are you able to log in to my.arlo.com using a PC and check you traditional chime settings? Is Digital selected here with more than 0 seconds on the slider?

JamesC

[Meddlex]

I am also having this issue...my existing doorbell chime worked when I first installed it but now nothing

[anewtoi]

Have tried installing with and without using power kit. Have had APP set to digital and have not tried from a PC. Have not seen a time slider but will try Later today

[anewtoi]

Don’t know what the deal was but after AVD being unplugged over night it now works, rings chime and everything. Just checked on pc and I do see the slider, why it’s not available on app is beyond me but ok. How do you set the time as I see no save option on the chime screen and maybe dumb question but is that amount of time bell rings or time between button press and bell ringing

[anewtoi]

Also, I’ve tried on Firefox and IE, and I don’t see a save option on either

[JamesC]

anewtoi,

This setting is automatically saved after making an adjustment. There is no save button to select after you've changed the value.

JamesC