Arlo|Smart Home Security|Wireless HD Security Cameras

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ewto16
Tutor
Tutor

My wired Arlo doorbell started going offline about once every two weeks two months ago. Once it is offline, the only thing I can go is turn the power off to it for like 30 minutes and then turn it back on. That resets it and brings it back to life. Doing so requires turning off a breaker that shuts down a fairly significant portion of the house, so this is super inconvenient.

 

Anyone else having this problem? It worked just fine previously. My network hasn't changed at home and there's no reason for it not to be getting plenty of power.

 

 

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dingdong_1
Tutor
Tutor

Looking for an update.   Camera can’t make it more than five days without being reset.

ShayneS
Arlo Moderator
Arlo Moderator

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

dingdong_1
Tutor
Tutor

Just wondering, will Arlo issue a refund to my subscription fee for all this downtime?

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