Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Connecting to 2G

Reply
Discussion stats
  • 2 Replies
  • ‎2022-12-28 01:15 PM
  • 624 Views
  • 0 Likes
  • 3 In Conversation
Skipperwend
Follower
Follower
‎2022-12-28 01:15 PM

Our internet is 5G.  How do I get to 2G to connect doorbell ?

 

Labels:
0 Likes
Reply
Message 1 of 3
624
2 REPLIES 2
StephenB
Guru Guru
Guru
‎2022-12-29 04:24 AM
@Skipperwend wrote:

Our internet is 5G. 

 

Do you mean you are using mobile broadband for internet?

 

Or do you mean that your wifi router is 5 ghz?

 

If the latter, then most 5 ghz routers are dual or tri-band - providing 2.4 ghz wifi as well as 5 ghz.  What router are you using?

0 Likes
Reply
Message 2 of 3
608
Mbateman123
Aspirant
Aspirant
‎2023-01-01 11:37 AM

I can totally help. I spent hours on this and all it took was a simple 10 minute call to my internet provider to have them split my internet so the doorbell could connect just to the 2g 

0 Likes
Reply
Message 3 of 3
585
Discussion stats
  • 2 Replies
  • ‎2022-12-28 01:15 PM
  • 625 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.