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Chime2 reverts to prior settings after reset

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  • ‎2024-03-22 01:20 AM
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Jcf10
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‎2024-03-22 01:20 AM

Chime 2 started chiming every time an animal walked by the doorbell.  The volume and melody settings would not change using the doorbell ap. Silent mode did not stop the inadvertent chimes.

I reset the chime and successfully re-installed with lower volume, and a different melody.  The chime only chimed when the door bell was pressed, and various settings like silent mode worked.

24 hours later, the chime has reverted back to prior melody and volume, and inadvertently rings. Silent mode no longer works.

 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-03-25 09:42 AM

Hi @Jcf10 

 

Thank you for your feedback, I have escalated this for you and customer support will be reaching out to you as soon as possible.

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