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Can't setup chime 2

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Sailorgirl
Follower
Follower
‎2025-06-09 08:55 AM

I purchased the doorbell and chime 2 in a bundle. 
I have tried numerous times to set up the chime. I have done all the suggested fixes. I have called support. Nothing works,

the constant error message is that it can’t connect to the Arlo network. My network is fine.

I’m not sure what to do next, except pull my hair out.

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jguerdat
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‎2025-06-09 10:53 AM

If the doorbell connected to your WiFi with no problems, that eliminates your network as the issue. What exactly have you tried and where does it fail? Did you try the reset below? If nothing works, swapping at the store would be the fastest resolution.

 

https://kb.arlo.com/000061879/How-do-I-factory-reset-my-Arlo-Chime-or-Chime-2

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