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Solved! Go to Solution.
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CraigHowell,
If you do not see the doorbell within my devices on the primary account it will need to set back up. First factory reset the doorbell, then go back through the onboarding flow to add it again.
How do I reset my Arlo Video Doorbell?
JamesC
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Since they're all seen on your wife's phone, it's not the doorbell. Start by rebooting the phone and reinstalling the app. Also check using the web client.
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CraigHowell,
If you do not see the doorbell within my devices on the primary account it will need to set back up. First factory reset the doorbell, then go back through the onboarding flow to add it again.
How do I reset my Arlo Video Doorbell?
JamesC
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