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Billing Question

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cragar55
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‎2024-02-29 08:04 AM
I was just billed a monthly fee of $7.99. The number shown on my credit card billing statement is Netgear, and there is no option for Arlo support. I don't know who to call or contact, and I 've tried everything I can think of. Any ideas? Thanks!
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StephenB
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‎2024-02-29 08:20 AM
@cragar55 wrote:
 there is no option for Arlo support. 

You are entitled to phone support if you have a subscription.  Don't google for a number, that generally will lead to a scam support site.

It's available from 6 am to 6 pm US Pacific time.  

 

If you are thinking that you want to drop the subscription, you should know that cloud recordings and activity zones both require one.

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