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Audio issues with my wired doorbell

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  • ‎2021-08-07 03:32 PM
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cginva
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‎2021-08-07 03:32 PM
My wired doorbell is 8 months old. Today, when I select the live feed I have video but the audio sounds like a white noise machine (constant static). I reset the doorbell no luck. I reinstalled the doorbell no luck. The software is up to date. No issues for 8 months until today. Any suggestions?
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StephenB
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‎2021-08-08 03:35 AM
@cginva wrote:
My wired doorbell is 8 months old. Today, when I select the live feed I have video but the audio sounds like a white noise machine (constant static). I reset the doorbell no luck. I reinstalled the doorbell no luck. The software is up to date. No issues for 8 months until today. Any suggestions?

It should still be under warranty, so you could contact support and request an RMA.

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