Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo video doorbell rings when depressed but when answered there is no video.

Reply
Discussion stats
  • 2 Replies
  • 651 Views
  • 0 Likes
  • 3 In Conversation
bryantx4
Follower
Follower

When the doorbell rings. It answers fine but when I answer it, it looks like I answered an audio doorbell.  No place on the screen for video.  But if I go to the doorbell it’s displaying and recording fine.

2 REPLIES 2
mrgroen
Aspirant
Aspirant

I have the same issue. Just audio, no video when answering the doorbell call. I am using an iPhone 11 pro. Is this a setting somewhere?

JamesC
Community Manager
Community Manager

Try lowering the resolution in your doorbell video settings. Do you still experience the same behavior?

 

JamesC

Discussion stats
  • 2 Replies
  • 652 Views
  • 0 Likes
  • 3 In Conversation