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Arlo video doorbell rings when depressed but when answered there is no video.

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  • ‎2020-11-08 06:09 AM
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bryantx4
Follower
Follower
‎2020-11-08 06:09 AM

When the doorbell rings. It answers fine but when I answer it, it looks like I answered an audio doorbell.  No place on the screen for video.  But if I go to the doorbell it’s displaying and recording fine.

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mrgroen
Aspirant
Aspirant
‎2020-11-09 03:36 AM

I have the same issue. Just audio, no video when answering the doorbell call. I am using an iPhone 11 pro. Is this a setting somewhere?

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JamesC
Community Manager
Community Manager
‎2020-11-09 11:39 AM

Try lowering the resolution in your doorbell video settings. Do you still experience the same behavior?

 

JamesC

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