With Arlo Smart, when your doorbell is armed to detect motion, it will send a Rich Push Notification that includes a snapshot of motion trigger, so you can see who is at your door prior to answering. When the doorbell call is answered, if your mobile client is on mute, there is no indication to the user. So you can determine who is at your door and then decide whether you would like to speak with them, play a Quick Reply Message, or disconnect.
I agree!!! Nest Hello shows video of who is at the door when they press the doorbell button. You can't see anything when someone presses the button on the Arlo video doorbell. If this isn't fixed, I'm going to return the Arlo and get the Nest, it's really common sense. I'd like to see who is at the door before I choose to answer!!! James C, sending a picture isn't good enough.
Again, the Google nest product does this and it is a very useful item. When someone presses the doorbell, I get a call and have a black background on the call screen. Just give me a live feed of the doorbell so I can choose to answer or not on the Arlo call.
The Arlo development team is always considering feedback and enhancement requests from our users. This particular request has been passed along and is being investigated for consideration. If this does become a feature and is implemented, an announcement will be made within the product release notes.