3 month trial

[Elafoxie]

Set up my video doorbell and activated my 3 month trial but had to remove the device as it wasn’t working and have set up under partners account (granted access to me) but the trial is under my account with no doorbell and no trial under his account with the doorbell so it’s not working! Any ideas on changing the trial over??

[JamesC · Accepted solution]

Elafoxie,

The 3 month trial can only be claimed one time. After it has been claimed, it cannot be transferred to a new account.

JamesC