not receiving calls

[montyfabio]

i refear to the old topic "I am not receiving notifications" that has been closed

the problem came back a week ago after i added a new doorbell to my account.. now the two guests i have are not receiving anymore calls from both the doorbells..

the situation is very frustrating.. the main feature from the device i have is not working.. a doorbell that doesn't rings is useless.. 

and arlo decided to increase the subscription price to something that is just buggy and there is not support from arlo.. i opened a ticket a week ago, nobody has replied to that ticket..

[montyfabio]

settings are correct.. as you see below

[ShayneS]

@montyfabio Do you have the case number for your ticket? 

[montyfabio]

00550833