Unauthorized Credit Card Charge

[P-Atrevio]

Arlo has been charging me $5.30 per month.  This charge is unauthorized.  I'm submitting for dispute and will also submit as credit card fraud to Chase if I don't get a response.  I have tried to use support but even for this issue where I DO NOT HAVE A SUBSCRIPTION yet Arlo is charging for it, you will not provide any response.    If I don't get a response here i will be forced to report to the Massachusetts Attorney General Consumer fraud department as well as raise as a fraudulent vendor with Chase.

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

[P-Atrevio]

I'm still getting nowhere.  A case was opened, and I'm asked for times to call me and nobody tries to call me.  Nor is anyone trying to just respond by giving me a credit for the unauthorized charges.  I am serious in that I'm going to report Arlo to the Attorney General of the Commonwealth of Massachusetts.

[BrookeN]

A customer service rep will get a hold of you. Please allow a few more days.