Arlo|Smart Home Security|Wireless HD Security Cameras
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Firmware update needed

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gjvdheuvel
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Follower

I recently bought 2 new wireless security cameras 2K new model, and when I want to install them on the app, it says I will lose the ability to connect my Wire free doorbell

 

This was a real setback for me, I can't lose my doorbell, and at the same time I don't want to sell my cameras now with a loss because the app can't handle them 

 

Please update the doorbell firmware so I can use both in one app, or make a seperate app, but please fix this Arlo.

 

Thanks,

 

Gert-Jan 

 

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JamesC
Community Manager
Community Manager

gjvdheuvel,

 

What model doorbell do you have? You should be able to update your app without issue, are you able to provide a screenshot of the notification you're seeing?

 

JamesC

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