Doorbell not showing live on Alexa

[A10bvb]

Arlo door bell. 

when it rings Alexa will alert me but not show me the image. 

how can I make Alexa show the footage when being called? 

I have a feeling I should have bought a Ring 

the point of the door bell is so I can see who’s calling….no? 

[BrookeN]

Do you have the Echo Show?

[A10bvb]

Hello. Yes I have a show8 which I bought at the same time. 

[BrookeN]

Please reach out to support. You get there by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time.