Arlo|Smart Home Security|Wireless HD Security Cameras

Change ring tone when doorbell is pressed

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sschnei
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When is Arlo going to fix the ability to change the Alert when doorbell pressed ?

When are they going to begin to listen to their customers ?

How do you reach Arlo support directly or are they going to continue to have their customers try to figure out their issues?

This seems to be such a basic feature. There need to be a way we can decipher between a real phone call and someone ringing a doorbell. Doesn't seem like rocket science to know that customers want and need this ability.  

Am starting to look at other solutions just because of this issue.  This and the total lack of customer support. 

 

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JamesC
Community Manager
Community Manager

sschnei,

 

I will pass your feedback along to the development team.

 

For more information on contacting Arlo support, take a look here: https://kb.arlo.com/000062610/Arlo-Support-Options

 

JamesC

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