Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Wireless video doorbell Gone in new app

Reply
Discussion stats
  • 1 Reply
  • 1116 Views
  • 0 Likes
  • 2 In Conversation
KyleB12
Follower
Follower

So I tried to set up my arlo wireless video doorbell and the battery was dead so i charge up the battery. The Arlo app just updated and i go back in and it only has the option for the wired video doorbell. The wireless video doorbell is no longer an option. Any ideas? is it the newest version of the app (where the logo changed) or since i already tried to set it up the option has disappeared? 

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

KyleB12,

 

Try uninstalling and reinstalling a fresh version of the Arlo mobile app. This should resolve the issue and allow you to onboard the doorbell.

 

JamesC

View solution in original post

1 REPLY 1
JamesC
Community Manager
Community Manager

KyleB12,

 

Try uninstalling and reinstalling a fresh version of the Arlo mobile app. This should resolve the issue and allow you to onboard the doorbell.

 

JamesC

Discussion stats
  • 1 Reply
  • 1117 Views
  • 0 Likes
  • 2 In Conversation