Arlo|Smart Home Security|Wireless HD Security Cameras

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Cheese_1947
Aspirant
Aspirant
Doorbell is connected to hub and part of Arlo Elite Multi Camera subscription.
The doorbell does record motion activity but not when the doorbell button is pushed.
Should it be recording even if the incoming phone call alert is declined?
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ShayneS
Arlo Moderator
Arlo Moderator

Hi, 

 

Is this happening periodically? Have you received a motion after the db has been pressed previously? 

Cheese_1947
Aspirant
Aspirant
Hi,
I fairly recently linked the doorbell to the hub where it was previously only connected to my wi-fi. I can’t be 100% certain but I think it’s only happened since I hooked it up to the hub.
I thought it was just odd given that it is recording on motion.
ShayneS
Arlo Moderator
Arlo Moderator

To double check, you do not receive any recording at all after the doorbell is pressed? only motion prior (Walking up, pressing the db)?

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