Arlo Wireless Doorbell won’t alert, record or call phone when button is pressed

[Scurveb20]

• Doorbell was working fine then the battery wouldn’t last a day. Now the doorbell senses motion but does not alert me, doesn’t record videos and when button is pressed doesn’t chime or call my phone. I have reset to factory settings and tried reinstalling. My WiFi works fine. We have a camera connected from our garage in the back of the house and we have no issues.

[jguerdat]

Hardware sometimes fails - that's what the warranty is for. Use the app to go to Settings, Support to select the doorbell and scroll down to Contacts to talk to official support. Have your receipt handy since they'll want that.