Arlo WIFI Doorbell will not synchronise

[SRde94]

I am so fed up.

This is the second time I am entering an issue on the website.

My Arlo WIFI doorbell will not synchronise neither with my Arlo Smart Base and nor via using WIFI.

I have tried 24 times today....yes 24 times.

Why cannot this simple synchronising issue be resolved properly?

QR scan, battery reload, emotions, synchronisation....cannot sync......cannot find Arla WIFI doorbell!!!

Please please help, this is just simply a failure by Arlo.

PS - Rebooted Smart Base 4 times, deleted and reinstalled Arlo App twice....!

Lost for words.

Simon

[jguerdat · Accepted solution]

Did you also reset the doorbell?

https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Essential-Video-Doorbell

[SRde94]

All is now complete.

I did have to re set the door bell but could not for the life of me find the button!

Done now and working.

So far so good.

Awaiting a visit to ensure all works accordingly.

Thank you.

Simon