Arlo|Smart Home Security|Wireless HD Security Cameras

2-way audio

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Lasse_shall
Aspirant
Aspirant
Hi. I have a AVD2001Aer1.2 and iPhone 12 and I cant get the 2-way audio to work. I can hear the visitor in the iPhone but audio from iPhone to the doorbell does not work. iOS is 15.1.1 and the app ver is 3.5.10(2888).
What can be wrong?
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Lasse_shall
Aspirant
Aspirant
Hi. After sw upgrade in the app to 3.5.12 the 2-way audio works fine.

View solution in original post

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JamesC
Community Manager
Community Manager

Lasse_shall,

 

If you attach headphones, are you able to hear audio?

 

If you test using a different device, do you experience the same behavior?

 

JamesC

Lasse_shall
Aspirant
Aspirant
Hi. I have tried on IPhone 12 and 11, same result. I tried on iPhone 12 with jabra wire free headphones, same result. I will charge my old Samsung tonight and test again.
Lasse_shall
Aspirant
Aspirant
Hi. I have now tested with a old Samsung and then 2-way sound worked. Do anyone know how to solve this problem? I have iOS 15.1.1 on the iPhone 12.
Lasse_shall
Aspirant
Aspirant
Hi. After sw upgrade in the app to 3.5.12 the 2-way audio works fine.
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