Arlo|Smart Home Security|Wireless HD Security Cameras

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frisket
Aspirant
Aspirant

Just installed a video doorbell 2nd gen, app working well on my phone.

Now I need to do the same for my wife's phone but I can't see where to add her.

If she goes through the whole setup procedure, it does the video doorbell, but while doing the Chime2, it hangs on trying to join the temporary network (error message says it can't join the temporary network).

  1. Can the Video Doorbell 2nd Gen be used by more than one person?
  2. How is this done? I cannot find anything in the app to allow this.

 

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jguerdat
Guru Guru
Guru

Read this FAQ:

 

https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-0

 

The alternative is to use your login credentials for both people.

 

Since you set up the devices, she can't - they're already set up.

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jguerdat
Guru Guru
Guru

Read this FAQ:

 

https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-0

 

The alternative is to use your login credentials for both people.

 

Since you set up the devices, she can't - they're already set up.

frisket
Aspirant
Aspirant

Thanks, that worked. 

Weird way to do it in this day and age, but so long as it works.

Thanks for your help.