Arlo|Smart Home Security|Wireless HD Security Cameras

Event types are all generic motion, not categorized

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philmerphil
Aspirant
Aspirant

Events are no longer being categorized by type (animal, person, vehicle, etc.) and are all showing up as "motion." I have the Basic Unlimited plan. How can I get the categorization back?

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alex_loo
Virtuoso
Virtuoso

that sounds like your subscription has expired and you are back to the "normal" with non-subscription.  How long have you been using the ARLO system?

 

Alex