Doorbell Chime Compatibility - Constant Ring

[SamaK]

Just installed an Arlo Video Doorbell 2K (AVD4001) into a system with a mechanical chime and added it to our Arlo account (set to wired doorbell in the app). If the doorbell is plugged in, the old chime continues to ring non-stop until the Arlo doorbell is disconnected. We are not sure of the compatibility with the existing chime. It is also our understanding that this doorbell model does not require a power kit.

Can someone knowledgeable with Arlo doorbell installations look at the attached photo of the current chime and perhaps give a recommendation on a solution? If it is not compatible we could just use the doorbell on battery, but we much prefer to have it on power so we don't have to charge it.

Any help is appreciated!

[StephenB · Accepted solution]

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@SamaK wrote:

Can someone knowledgeable with Arlo doorbell installations look at the attached photo of the current chime and perhaps give a recommendation on a solution? If it is not compatible we could just use the doorbell on battery, but we much prefer to have it on power so we don't have to charge it.

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Your chime uses direct current (12 v DC), and Arlo doorbells are only compatible with low voltage alternating current (8-24 v AC).  So it is not compatible.

[SamaK]

Thank you for the reply. We will just use it on battery then. I'm sure it will be fine, just more frequent recharges.