Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
w do i view my hd recordings in google without downloading them first???
Can you confirm that you have the VMC3030 camera? It uses four CR123 batteries, and it has 720p resolution.
Chrome can play 720p and 1080p videos from Arlo cameras with no problems. But it will not play 2K or 4K recordings from newer cameras. So those need to be downloaded.
If you have a new enough PC (6th generation CPU or later), then you can play them in Edge - though you need to purchase the HEVC Windows Extension from Microsoft (in the Microsoft Store). That costs $0.99.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.