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smart hub getting information
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Everytime i sync this hub up i get getting information
and cant change anything on it is this right for the hub? my arlo pro 2 hub doesnt do it!
ive done everything
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Forgive me, but I can't understand what you are saying.
What does this bit mean?
@RockerSBM wrote:
Everytime i sync this hub up i get getting information
Have you added the VMB5000 to the same account as your Pro 2 hub?
Is the VMB5000 plugged into your router?
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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Hi
I got the ultra just before xmas but i could sync the doorbell and chime on it got it to work after trying loads of time.
the VMB5000 deffo has syncing problems with them 2 products the arlo ultra cameras sync fine but if u remove it from my account the VMB5000 to set up new again all i get when I sync it with my app is getting information instead of saying armed like the arlo q or arlo pro 2 base station.
i have reset loads of times used the pin loads of times even reset my phone clearing everything 3 times
also why does the notifications not work right on it? thats another thing wrong with the app you can go on it and there a recording but had no notification about it! good thing its not no one breaking into house when doesnt pop up to telling you!
I know the ultra base station has sync problems ive watched the lights it clearly doesnt like the doorbell or chime had to sync them both to the arlo pro 2 but cant sync the ultra camera with them cos its on the other base station!
Cheers
shaun
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Sorry. I am still at a loss as to what your problem might be. Take this bit:
@RockerSBM wrote:
I got the ultra just before xmas but i could sync the doorbell and chime on it got it to work after trying loads of time.
Is there a not missing in there?
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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Hi
Yes sorry
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So, let's get back to the beginning.
Is the problem that you cannot get the doorbell and chime to work on the Ultra hub?
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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Hi
Yes and the app doesnt work right.
which is both a firmware problem.
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Sorry. I'm getting nowhere. You just dribble out a bunch of unexplained stuff that doesn't add up. Then you throw in this:
@RockerSBM wrote:
which is both a firmware problem.
What does that mean?
Have you checked the documents for your stuff?
Get your manual here:
Arlo - Security Cameras and Systems
You can also ask Arlo for official support.
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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Hi
Well im waiting for someone to pick it up from here so they can go and sort the problems out.
do you have a ultra base station? do you have a iphone?
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