Arlo|Smart Home Security|Wireless HD Security Cameras

new app

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ThomasRuf
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With the new app, I am not anymore able to access local recorded videos as I did before. For each camera, there had been a calendar with the days when videos were recorded. It was easy to scroll through the recorded videos. This is not anymore possible. For people without an abonnement: “recordings saved in local storage will not appear in the feed”. It is not acceptable that suddenly a new app appears which forces you to pay for an abo. If there is no solution, I will abandon my ARLO cameras and change to another supplier. Also, tried getting help using the support web page, but this is a nightmare, just turning in circles.

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jguerdat
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1) There's a new version of the app being released that provides for viewing local recordings in Feed but it's not widespread yet.

 

2) If you can't see the above in your updated app, use the hub's settings to view them. Click on Storage Settings and you will see the local recordings as long as you're on your home WiFi. There are ways to see them when remote, too.

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