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iOS 14 - No Arlo badge notifications

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JBarg
Aspirant
Aspirant

Since updating to iOS 14 I no longer receive Arlo badge notifications.

I have the latest app and firmware versions. iPhone 11 Pro. Deleted and reinstalled app. Shut phone on/off. Notifications are set correctly. No apps snoozing notifications (ie. do not disturb). 

Tried just about everything. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @JBarg

 

Have you verified if the notifications are allowed within the iPhones notifications settings? I tested with an iPhone 11 Pro Max with the latest version of the Arlo Mobile app v2.20 & the badge counter is functioning correctly.

JBarg
Aspirant
Aspirant

Thanks @ShayneS,

Yes, I can confirm notifications are allowed in Settings > Notifications > Arlo. I wonder what else could block them...?

ShayneS
Arlo Moderator
Arlo Moderator

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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  • 3 Replies
  • 760 Views
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  • 2 In Conversation