Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2019-10-14 04:24 PM
  • 1175 Views
  • 0 Likes
  • 2 In Conversation
arlo2014
Follower
Follower
‎2019-10-14 04:24 PM

anybody having issue with arlo web portal?

 

i am able to log in and view my camera but it disconnect every 5 or 10 min.

anybody know how i can stay connected 24/7? 

 

try differ IE, firefox and chrome but it won't make a differ.

 

thank you

Labels:
0 Likes
Reply
Message 1 of 2
1,175
1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager
‎2019-10-14 04:59 PM

arlo2014,

 

You will be logged out after no activity after 15 minutes. This is by design, you cannot stay logged in 24/7 with no activity.

 

JamesC

View solution in original post

0 Likes
Reply
Message 2 of 2
1,172
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2019-10-14 04:59 PM

arlo2014,

 

You will be logged out after no activity after 15 minutes. This is by design, you cannot stay logged in 24/7 with no activity.

 

JamesC

0 Likes
Reply
Message 2 of 2
1,173
Discussion stats
  • 1 Reply
  • ‎2019-10-14 04:24 PM
  • 1176 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.