Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Reply

1 ACCEPTED SOLUTION

Accepted Solutions

Yes they will.

Brian

View solution in original post

3 REPLIES 3

Yes they will.

Brian

@brh wrote:

@JerG,

Yes they will.

Brian

Can you confirm that this works for you?

This has been a movable feast. It needs firmware on the Pro 2 Hub that supports the Ultra.

In any case, the Pro 2 hub does not support the full features of Ultra cameras.

I have just tried adding an Ultra camera. It does not offer the Pro 2 Hub as an option.

Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime

@michaelkenward,

It has been promised that the Ultra cameras will be able to connect to previous bases, but I am not sure if and when this will happen. I do, though, have a Pro 2 camera connected to my Ultra Smart Hub, (which I believe was the original question).

Brian

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.