Arlo|Smart Home Security|Wireless HD Security Cameras

Videos not loading

Reply
Discussion stats
  • 1 Reply
  • 631 Views
  • 0 Likes
  • 2 In Conversation
Sumonsuporna
Follower
Follower

I receive notifications for recordings saved to my library but when I try to view them, they never finish loading and only show a black screen. I also cannot view live feed either. The app does not show that it needs any updates. I have tried deleting the app and logging in again. I have tried turning off my SmartBase and turning it on again. Nothing is working.

1 REPLY 1
jguerdat
Guru Guru
Guru

What happens if you turn off WiFi and use only cell service?

Discussion stats
  • 1 Reply
  • 632 Views
  • 0 Likes
  • 2 In Conversation