Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4500 Solid Orange Light

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TwinCitiesJHawk
Apprentice
Apprentice

Hello, I have an Arlo ultra camera and a base station purchased in 2019 and for awhile now the base station wont connect online and the light stays solid orange. 

 

I have tried resetting it, new ethernet cables, and different power outlets. The only thing Ive seen different is flashing from blue to orange after reset but then staying on a solid orange light.

 

Arlo support says I need to pay for a subscription in order to receive help but hoping someone can assist on here?

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jguerdat
Guru Guru
Guru

Have you been using these directions? If not, follow them closely.

 

https://kb.arlo.com/1057976/How-can-I-factory-reset-my-Arlo-SmartHub-or-Base-Station

 

Note that you will need to set up all cameras, too.

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