Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2020-07-15 08:08 AM
  • 1076 Views
  • 0 Likes
  • 2 In Conversation
JohnnyClams
Aspirant
Aspirant
‎2020-07-15 08:08 AM

I synced an Ultra camera to my old Arlo system - Pro with #4000 base liked it and bought an Arlo ultra system with a new base. However I am unable to sync the single camera to the new base. Can I unsync it from the #4000 base?

Labels:
0 Likes
Reply
Message 1 of 2
1,076
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-07-16 06:33 AM

Yes. The camera can only be synced to one base/hub at a time.

0 Likes
Reply
Message 2 of 2
1,063
Discussion stats
  • 1 Reply
  • ‎2020-07-15 08:08 AM
  • 1077 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.