Arlo|Smart Home Security|Wireless HD Security Cameras
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Ultras won't connect to internet

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  • ‎2021-03-27 09:29 PM
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Dennihanno
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‎2021-03-27 09:29 PM
I have two ultra 4k cameras and two Pro 2 cameras. The pro 2 have been working fine.
A week ago I added the Ultras and they worked OK for a while. But now they refuse to connect. I have done the power cycle right up to factory reset. The system shows all four are armed but the ultras have the message that they are off-line. Nothing I do changes anything.
Please help
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ShayneS
Arlo Moderator
Arlo Moderator
‎2021-03-30 04:21 PM

Hi @Dennihanno

 

Are you still experiencing an issue not being able to connect to your cameras?

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