Ultra

[Vego]

Hi, I have a bunch of Pro 2’s which are good but upgraded one to the Ultra and now after 1 month it no longer records motion detection in my feed.

Is it true I now need a subscription in order to keep this feature on my ultra?

Very disappointed if I do as I’ll return it for refund and look to another brand for my upgrade.

Could someone please advise?

thank you 

[DannyBearAgain]

the arlo pro2 were the last arlo Camera model that supported the free 7days cloud storage.

The ultra and subsequent model cameras require a paid subscription plan to get to use cloud storage.

If you have a arlo hub with external storage configured the trigger recordings should be available. 4540/5000 allows in mobile app direct access.

[StephenB]

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@Vego wrote:

Is it true I now need a subscription in order to keep this feature on my ultra?

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Yes.  Arlo stopped offering free cloud storage on new camera models back in 2018.  None of the currently sold cameras have free cloud storage.

You can get a VMB4540 or VMB5000 and use their direct access to local recording feature instead of a subscription.  But there are a lot of limitations, so if you are considering that option, then post back and we can give more details.