Trouble adding friend to account

[Marmalades]

I have invited my friend to my account, he opened email, clocked get started, created an account. Logged into the app but my cameras are not showing on his account. How do I fix this?

[jguerdat]

Make sure both of you see the same interface. If you see Library to view recordings, you'll have to migrate to the new one since new users only get that, which uses Feed instead. Migrate by choosing to add a Pro 5 even though you don't have one. The first step is to migrate after which you can just back out of the bogus install. You will not be able to go back to the old interface and things are significantly different so you should take time to go through the 3 default modes in Routines to verify that each mode has what you need. Be aware that if you use custom modes those won't transfer and you can't add new ones. If both of you see Feed, your friend should click on Home near the top and choose the bottom selection. Each user gets their own Home so he must choose yours. Renaming Home can make it easier to decide which one to choose.