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Smart Notification arlo ultra

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ArloUltra83
Apprentice
Apprentice
Under Setting I can no longer see smart notification option to set camera with smart features. I have 1 year free subscription and only setup my ultra for just 1st week .
Initial setup shows smart notification option - since I moved 2 camera to deactivated the smart notification option is no longer in my setting
Please help
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JamesC
Community Manager
Community Manager

ArloUltra83,

 

When you say the cameras are "deactivated", what do you mean?

 

If you've made the cameras "inactive" within Arlo Smart, you will not be able to adjust any Smart features.

 

JamesC

ArloUltra83
Apprentice
Apprentice

Hi James,

 

This relates to my other post - lag on motion detection.

In order to deactivate Smart analytics, I went into Settings --- ARLO SMART ---SMART Notification ----> Moved active cameras to Inactive.

  ****Mind you this does not improve the lag on motion detection.

So after placing the cameras into inactive, when I go back to Setting, ARLO SMART Option no longer listed in Settings.

I found a solution but a lengthy process.

In order to get it back.  I need to remove all devices and go through the setup again from scratch.

 

 

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