Arlo|Smart Home Security|Wireless HD Security Cameras
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Premium plan on camera

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Palekto
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I tried to get a premium plan om my 4K cameras to be able to record 4k....(not saying more here...)

 

So i klicked on the buy addons, with brings me to product page, then smart plans then the lin (upgrade your Ultra to recod 4K) that brings be back to my.arlo.com

this loops over and over.

at the end, dont ask me how i cant find it again i finnaly bought the premium to one camera.

But how do i know its active, and how can i move it?

 

Have Arlo them self even tried to set up this system them self i wounder.. its a mess.

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JamesC
Community Manager
Community Manager

Palekto,

 

If your recordings in your library are showing 4K badges, this indicates you have PVR.

 

To manage manage/move PVR, log in to your Arlo account and navigate to Settings > Subscriptions > Manage Camera Status > Drag and drop for PVR as desired.

 

JamesC

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JamesC
Community Manager
Community Manager

Palekto,

 

If your recordings in your library are showing 4K badges, this indicates you have PVR.

 

To manage manage/move PVR, log in to your Arlo account and navigate to Settings > Subscriptions > Manage Camera Status > Drag and drop for PVR as desired.

 

JamesC

Palekto
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All i see when i go there is the CVR option to do as you say. Not pvr anywhere?
JamesC
Community Manager
Community Manager

 

Palekto,

 

What device are you using? Have you tried both the mobile app and the web client via a PC?

 

JamesC

Palekto
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Tried both, got it working after  a lot of fidgeting.

I suppose the link on the swedish site is broken/wrong.

when i clicked the same link on the u.s page i got it working.

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