Premium plan on camera

[Palekto]

I tried to get a premium plan om my 4K cameras to be able to record 4k....(not saying more here...)

So i klicked on the buy addons, with brings me to product page, then smart plans then the lin (upgrade your Ultra to recod 4K) that brings be back to my.arlo.com

this loops over and over.

at the end, dont ask me how i cant find it again i finnaly bought the premium to one camera.

But how do i know its active, and how can i move it?

Have Arlo them self even tried to set up this system them self i wounder.. its a mess.

[JamesC · Accepted solution]

Palekto,

If your recordings in your library are showing 4K badges, this indicates you have PVR.

To manage manage/move PVR, log in to your Arlo account and navigate to Settings > Subscriptions > Manage Camera Status > Drag and drop for PVR as desired.

JamesC

[Palekto]

All i see when i go there is the CVR option to do as you say. Not pvr anywhere?

[JamesC]

Palekto,

What device are you using? Have you tried both the mobile app and the web client via a PC?

JamesC

[Palekto]

Tried both, got it working after  a lot of fidgeting.

I suppose the link on the swedish site is broken/wrong.

when i clicked the same link on the u.s page i got it working.