Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Paid for PVR - only working on 2/3 camera's.

Reply
Discussion stats
  • 2 Replies
  • 490 Views
  • 0 Likes
  • 2 In Conversation
lukedon
Aspirant
Aspirant

Hi,

 

I have purchased the PVR for all three camera's and it's only working on 2/3 despite all the settings being right. (been through them multiple times with online support)

I have done everything they suggested and I can't seem to get it to work. Their next suggestion is to cancel the subscription on the one camera and re-take it out. I can't see how to do this? I also don't see why I should given that this must be their issue. I'm so frutrated with this kit.

2 REPLIES 2
lukedon
Aspirant
Aspirant

Resubscribing didn't work unfortunately. 

 

If anyone has a suggestion, it would be greatly appreciated.

JamesC
Community Manager
Community Manager

lukedon,

 

Do you have a case number I can reference to take a look at your open support ticket?

 

JamesC

Discussion stats
  • 2 Replies
  • 491 Views
  • 0 Likes
  • 2 In Conversation