No fast forward, enlarge screen or zoom

[talv]

In the last 2 days there is no fast forward bar or enlarge screen icon or zoom icon on my library videos. I use laptop and tried 3 different browsers and restarted. Was working fine 2 days ago for a long time. I have changed nothing. Please help.

[ShayneS]

There has been an update that should resolve this issue. Please open your browser clear the cache and test again. Please let me know if you still experience any further issues.

Thank you 

[ShayneS]

While we work to resolve this issue, you can try this temporary workaround that should help with the full screen issue. While playing a recording you can use the following commands:
Mac: option+enter
Windows: alt+enter

[Trooper0546]

I closed my browser then tried again...it is working.

[ksss11]

Ours is still not working....no fast forward or full screen STILL....Come on Arlo! 

We are to choose a new system due to EOL, but you cannot fix this?

[ksss11]

BTW.. we have Pro and Pro2 system right now but my post was shoved into this ULTRA feed

[Trooper0546]

close the window clear the cache and open Arlo it should work mine is working this am.  good luck

[Trooper0546]

close the window clear the cache and open Arlo it should work mine is working this am.  good luck

[ShayneS · Accepted solution]

There has been an update that should resolve this issue. Please open your browser clear the cache and test again. Please let me know if you still experience any further issues.

Thank you 

[Barc]

Mine is working again.  Thank you!!!!

[ksss11]

All fixed after cache clear. Thank You so much, Arlo!

[ShayneS]

@ksss11 @Barc Thanks for the updates!

[janiceasad]

It works now   Thank you so much ARLO     

[janiceasad]

My videos are all good now.   Thanks to all the people who helped me and gave me advice.   Janice