Arlo|Smart Home Security|Wireless HD Security Cameras

Re: New app, no recording

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Brook-Spencer Tutor
Tutor

I have spent hours trying to get everything working after loading the new app. All now working except NO RECORDING!!!

Do I now need an Arlo subscription plan???

 

So frustrated....

Model: VMS5340 | Arlo Ultra 3 Camera Kit
JamesC Community Manager
Community Manager

Brook-Spencer,

 

Arlo Ultra requires a subscription plan for recordings to be saved to the cloud. Do you have Arlo Ultra?

 

JamesC

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Brook-Spencer Tutor
Tutor

Yes, I do. Wish I didn't!!

Model: VMS5340 | Arlo Ultra 3 Camera Kit
Guru StephenB Guru
Guru

@Brook-Spencer wrote:

Yes, I do. 


Free direct access to local storage (micro SD card that you can put in your base) is supposed to come out later this year.

 

So you can take the 1 year trial subscription for now, and then switch over to local storage later on.

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