Arlo|Smart Home Security|Wireless HD Security Cameras

Mode rule not working

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Jsijnja
Guide
Guide

Hi,

 

I have 3 Ultra cameras and a smart hub. One of my Mode rules is if motion is detected on camera 1 then record on camera 1 and camera 2. Just recently the Arlo system has stopped recording on camera 2 after camera 1 is triggered, even though the rule hasn’t changed.

 

In order to try to resolve I have changed modes, disabled/enabled the rule, deleted and re-added app, power cycled, disabled/enabled cameras. Still the issue remains. 

Anyone else having issues with mode rules not working?

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Streak2
Master Master
Master

Have you checked to see if camera 2 is recording on its own ie. that it does not have a problem?

Jsijnja
Guide
Guide

Hi, yes camera 2 does still trigger and record on its own, and seems to be operating fine on its own

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