Arlo|Smart Home Security|Wireless HD Security Cameras
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Live recording function disappeared

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  • ‎2023-03-17 10:01 AM
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Towey
Aspirant
Aspirant
‎2023-03-17 10:01 AM

Why has the live red rod button disappeared from live feed on my Ultra cameras?

 

without this functionality this is a system that's only half useful to me.

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DannyBearAgain
Master
Master
‎2023-03-17 01:32 PM

Can you check if the camera subscription has expired, check in the support page of the app at the camera details page.

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StephenB
Guru Guru
Guru
‎2023-03-17 03:46 PM
@Towey wrote:

Why has the live red rod button disappeared from live feed on my Ultra cameras?

 

Is 4K livestreaming enabled?  You need to disable that option to get manual recording.

 

As @DannyBearAgain says, also check the subscription status.

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