Arlo|Smart Home Security|Wireless HD Security Cameras

Library Device card Badge shows 0 recordings after triggered event iOS 3.6.6

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ScottCan
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Hi Shayne,
Just to clarify, this is what I am seeing using the latest version (3.6.6).

1. When a notification is received, the badge increments on the app icon (so far, so good)
2. I click on the app icon to open the app.
3. The badge count disappears from the app icon.
4. The notification counts on each camera show zero - this is unexpected.
5. I click on the notification count on each camera, to view the latest recorded view, which I can see - also good.
6. I then go back to the home screen. The notification badge is still blank.
7. The next time a new notification arrives, the badge count reverts to the previous count, plus one. - this is bad.
8. i can repeat the above steps, and it keeps repeating the same behavior.

9. However - if I manually close the app, then open the app, each camera Now shows the expected notification count. I can then click on each camera’s notification count to view the recorded activity. After that, the badge count is now cleared and reset to zero.

This behavior is consistent and repeatable on my iPhone.

I hope this step-by-step helps.

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ShayneS
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Arlo Moderator

Thanks, I noticed this as well. I have requested it to be reviewed. 

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